ON a recent Friday night, the 
Metropolitan Museum of Art in New York held its first public exhibition of original art made in its “
Seeing Through Drawing”
 classes. Participants — all blind or partly sighted — created works 
inspired by objects in the museum’s collection that were described to 
them by sighted instructors and that they were also allowed to touch. 
In another gallery, a tour in American Sign Language was followed by a 
reception for deaf visitors. And on select Fridays, new “multisensory 
stations” invite all guests — including those with a range of 
disabilities — to experience exhibits though scent, touch, music and 
verbal imaging, or describing things for people with 
vision impairment. 
“The Met has a long history of accessibility for people with 
disabilities,” said Rebecca McGinnis, who oversees access and community 
programs. As early as 1908, the museum provided a “rolling chair” for 
people with mobility issues, and in 1913 held talks for blind public 
school children, she said. Today, there are programs for people with 
disabilities nearly every day. 
Such efforts by museums are likely to increase. In 2010, about 56.7 
million people, or 18.7 percent of the population, had some level of 
disability, according to the Census Bureau. And both the number and 
percentage of disabled Americans are expected to increase in coming 
years because of the aging of the population, greater longevity and more
 cases of certain types of learning disabilities, said the 
Open Doors Organization, a nonprofit group in Chicago serving disabled people. 
“Museum designers have used a great deal of imagination, much more than 
is required by law, and do remarkable things,” said Lex Frieden, a 
professor at the University of Texas Health Science Center in Houston 
and director of one of the regional centers to help compliance with the 
Americans with Disabilities Act of 1990. 
Mr. Frieden, whose 
spinal cord injury
 after a traffic crash in 1967 left him a quadriplegic, said museums 
made commitments to accessibility before the 1990 law and even earlier 
federal legislation. The 
Smithsonian Institution
 has long been a leader in the field; its definitive guidelines to 
accessible exhibition design are used globally, he said. 
Early adaptations to overcome barriers to sight were mirrors on 
ceilings, video screens at varying heights and lowered pedestals and 
cases “to a sweet spot of visual field” for all users, including 
wheelchair users, said Beth Ziebarth, director of the Smithsonian’s 
accessibility program. 
Innovations continue. A new program allows families with children on the 
autism
 spectrum and cognitive disabilities to arrive before opening hours and 
to receive materials in advance to get familiar with the building and 
exhibits. 
In a crowdsourcing effort, the Smithsonian last year began inviting 
visitors to provide audio descriptions on mobile devices of the nearly 
137 million objects in its collection — an example of how measures 
primarily to help people with disabilities can often benefit the public. 
Similarly, when the 
Museum of Fine Arts in Boston opened its 
Art of the Americas
 wing a few years ago, it took a universal approach to its mobile 
multimedia guide. Hannah Goodwin, the manager of accessibility, said if a
 person with a vision or hearing disability is visiting the museum with a
 nondisabled friend, “you use the same devices, with access to the same 
content.” 
In Manhattan, the Whitney recently 
introduced vlogs
 — video tour blogs — whose segments are recorded by deaf hosts in 
American Sign Language. But since they are also captioned in English, 
they have become popular even among people without hearing impairments. 
“It’s a brave new world out there” said Larry Goldberg, director of the 
National Center for Accessible Media,
 a research and development department at WGBH in Boston. “There is such
 a range of new technology, and museums are taking advantage of it.” 
For example, the 
Art Institute of Chicago plans to experiment with 3-D printing to reproduce artworks and allow visitors, like those with 
Alzheimer’s disease, to explore the texture, scale and other sensory elements of objects in ways not otherwise possible. 
The Guggenheim’s mobile app includes closed-captioning for videos; 
enlarged-text capability, verbal description tours and advanced 
screen-reader technology that enables full navigation through touch and 
voiced description of everything on the screen. 
Indoor navigational services are coming to museums, Mr. Goldberg said, 
that are ideal for people with visual impairments. For example, 
ByteLight software
 translates location signals from modified LED lights to smartphone apps
 to help visitors interpret exhibits or navigate within the museum. 
The 
Museum of Science
 in Boston expects to broaden its testing of ByteLight technology in 
coming months. “For indoor location awareness technology, it is the most
 promising,” said Marc Check, the museum’s director of information and 
interactive technology. “Technologies like GPS are effective outside, 
but much less precise inside.” 
The museum is also experimenting with interactive touch-screen 
technology. It has built a large touch table, like a giant iPad, that 
will give people with visual and fine motor skill limitations access to 
content by swiping and gesturing. A prototype, Mr. Check said, is 
expected to be in place at an exhibit in the next few months. 
For exhibitions and performances at museums and other sites, the 
Leadership Exchange in Arts and Disability,
 at the John F. Kennedy Center for the Performing Arts in Washington, 
D.C., advises on things like assisted-listening systems or how to stage 
sensory-friendly productions. When Eric Lipp, executive director of Open
 Doors, wanted to improve accessibility at Chicago cultural institutions
 through its “Inclusive Arts and Culture Program” several years ago, he 
turned to the exchange. 
Since then, the 
Steppenwolf Theatre
 Company in Chicago has enhanced its services and outreach. Live audio 
description and American Sign Language interpretation during 
performances have improved in quality and are offered at more 
performances. New services have been introduced, like touch tours that 
allow blind and low-vision guests to go on stage before shows to become 
familiar with the space. 
The Steppenwolf and others “go above and beyond,” said Mr. Lipp, who is 
partly paralyzed. “And they’ve done it for no other reason except the 
social benefits.”