Deaf woman files ADA lawsuit against eBay

From Deaf News Today:

A Missouri woman is suing eBay, claiming the auction site violates ADA law. Melissa J. Earll from the town of Nevada is deaf and has tried selling items on the auction site.

But she has been stopped because the company requires sellers to verify their identities through a phone call by enter PIN numbers. Since she does not have a phone Earll has not able to complete the registration process.

Her class action lawsuit is being filed on behalf of all deaf or hard of hearing persons who have been prevented from registering as sellers with eBay because of the company’s telephone registration system.

Her lawyer says she has tried to negotiate another method of verification with the company but has been unsuccessful.

The company has not responded to the lawsuit as of this writing. You can read the complaint here.