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BALTIMORE, Md. -- The National Federation of the Blind (NFB), the nation’s oldest and largest organization of blind people and the leading advocate for equal access by the blind to information technology, and Carlos Mora, a blind resident of Baltimore, Maryland, filed an administrative complaint today with the United States Department of Education.
The complaint asserts that one of the United States Department of Education’s Web sites, U.S.A Learns, violates Section 508 of the Rehabilitation Act because it is inaccessible to blind people who use text-to-speech screen access technology or Braille displays to access information on the Internet. Because of the inaccessibility of the U.S.A Learns Web site, blind people cannot access or navigate through the content of the English vocabulary, spelling, and pronunciation lessons that are offered through the site.
Dr. Marc Maurer, President of the National Federation of the Blind, said: “In an age where the Internet is a part of everyday life, blind people must have equal access to the information and resources provided on the World Wide Web. In particular, the United States government has a legal and moral obligation to ensure that the information it provides on the Internet is equally accessible to all in America, including the blind. It is especially ironic that the Department of Education, which is commissioned to provide educational opportunities for all, would deny blind people access to a Web site that provides instructive tools for those who speak English as a second language. This is unacceptable and we demand equal access for all blind people.”
Carlos Mora, a blind individual from Baltimore, Maryland, said: “I work full time and have been accepted to a master’s degree program at Johns Hopkins University, and English is my second language. I attempted to use the U.S.A. Learns Web site to prepare for my everyday life and my future studies by practicing English vocabulary, spelling, and pronunciation, but the Web site was not accessible to me. It is frustrating to be denied access to any Web site, but it is especially so when I am being denied access to a Web site with educational tools that would help me to become a more active and productive member of American society.”
This is the third complaint filed by the National Federation of the Blind on behalf of blind people in America regarding the inaccessibility of a federal government Web site. The NFB plans to file complaints about other inaccessible federal government Web sites as the organization continues to receive multiple reports from blind people of barriers they have faced while trying to access government information, programs, and services on the Internet.
Complainants are represented by attorneys Daniel F. Goldstein and Allison L. Harper of Brown, Goldstein & Levy, LLP, 120 E. Baltimore Street, Suite 1700, Baltimore, Maryland 21202, (410) 962-1030, fax: (410) 385-0869, dfg@browngold.com, ah@browngold.com, www.browngold.com.
Beth Haller, Ph.D., is Co-Director of the Global Alliance for Disability in Media and Entertainment (www.gadim.org). A former print journalist, she is a member of the Advisory Board for the National Center on Disability and Journalism (https://ncdj.org/). Haller is Professor Emerita in the Department of Mass Communication at Towson University in Maryland, USA. Haller is co-editor of the 2020 "Routledge Companion to Disability and Media" (with Gerard Goggin of University of Sydney & Katie Ellis of Curtin University, Australia). She is author of "Representing Disability in an Ableist World: Essays on Mass Media" (Advocado Press, 2010) and the author/editor of Byline of Hope: Collected Newspaper and Magazine Writing of Helen Keller (Advocado Press, 2015). She has been researching disability representation in mass media for 30+ years. She is adjunct faculty in the Disability Studies programs at the City University of New York (CUNY) and the University of Texas-Arlington.