Wednesday, March 11, 2009

Maryland police still learning how to better work with the deaf community

From the intro to a story in The Baltimore Sun:

The day started badly enough for Stephen Pyles (pictured) when he discovered that the home he shares with his elderly mother had been burglarized. But it only got worse when Pyles attempted to explain to police what had happened — and wound up taken from his home in handcuffs.

The 55-year-old Anne Arundel County man was accused of punching a police officer in the chest. But a paramedic who was there wrote in a report that Pyles, who is deaf and cannot speak clearly, simply pressed a note to the officer's chest and was then "violently wrestled to the ground" by the officer.

Prosecutors recently dropped charges against Pyles, citing a lack of evidence. And Anne Arundel County police say they are reviewing the incident and their policies.

"When the officer was pushing me, I couldn't breathe. I kept trying to mouth the word 'air, air, air' over and over again," Pyles, who says he had neck surgery six days before his arrest, said through a sign-language interpreter. "Every time I see the police, I get chills. If something happens to my mom, who do I call? I can't call the cops."

While it remains unclear exactly what happened at the Pasadena home that morning, the versions told by Pyles and the paramedic illustrate the difficulties that can arise in encounters between police and the hard of hearing.

"When police see someone who is blind, they know he cannot see. When they see someone in a wheelchair, they know he cannot walk. But when they see someone who is deaf or hard of hearing, the assumption is that he is not trying hard enough to hear or that he's unintelligent," says Shannon Smith Peinaldo, a New Mexico-based advocate for the deaf. "American Sign Language is a very visual language, and when you don't know it ... what is an expression of emotion can be viewed as aggression."

Some law enforcement agencies are taking steps to make officers more sensitive to the needs of the hearing impaired. The Maryland Sheriff's Association created visor cards to alert officers at a traffic stop that a driver is deaf. And the Frederick police recently learned basic sign language and took part in role play situations with students of the Maryland School for the Deaf.

"We found through this training that the police now have an understanding of deaf culture," said Frederick police spokesman Lt. Clark Pennington. "That's a big part of empathy."

The Anne Arundel County police dispatchers are equipped with TTY phones to communicate with the deaf, police spokesman Sgt. John Gilmer said. New police
officers take part in a workshop on disabilities, he said. But a manual for officers, provided by the department, does not specifically address how police should handle calls involving deaf people.